“If everything we attempted in life were achieved with a minimum of effort and came out exactly as planned, how little we would learn — and how boring life would be! And how arrogant we would become if we succeeded at everything we attempted. Failure allows us to develop the essential quality of humility. It is not easy — when you are the person experiencing failure — to accept it philosophically, serene in the knowledge that this is one of life’s great learning experiences. But it is. Nature’s ways are not always easily understood, but they are repetitive and therefore predictable. You can be absolutely certain that when you feel you are being most unfairly tested, you are being prepared for great achievement.”
“Everyone is what they are because of the dominating thoughts which they permit to occupy their mind.”
“In a moment of conflict, a suggestion or compromise can salvage a threatened working relationship. A discouraged employee can be motivated again through a few carefully chosen words. In situations like these, a good manager is looking beyond an immediate situation and acting to preserve a future benefit. But if your voice betrays your own anger, fear, or despair, that emotion, not the wisdom you offer, will be what others remember. Those who rise to the top in any organization are those who have learned to control their emotions. When you have a leadership position, others will watch you closely for the signals you send. You must learn to manage yourself and all the ways in which you convey messages to others if you want to inspire them and demonstrate that you care about all the members of your team.”
“The most noble human relationships are those that have been formed in a spirit of cooperation and harmony. Cooperation, in many ways, is the physical manifestation of your care and concern for your fellow man. When you work with others in a spirit of friendly cooperation, you are conducting yourself according to the founding principles of most religions and all successful societies. Everyone occasionally feels pangs of jealousy or envy, usually accompanied by the urge to cause problems or difficulty for those we dislike. Truly successful people have learned to restrain such urges. They know that if they concentrate upon their own objectives and help others along the way, they will eventually reach their goals. It isn’t easy to always be a friendly, cooperative person, but in the end you will find that it is worth the effort.”
“Schoolchildren sometimes play a game called “Honesty.” The rules are simple: For a designated period of time, the participants must tell the truth regardless of the subject. They then ask each other leading questions such as, “Do you like my hair?” “Do you think Lindsay is cute?” Inevitably someone gets angry when he or she discovers that these friends had been shading the truth, telling “little white lies,” to spare the person’s feelings. Even when the game is over, its lessons are not soon forgotten. Being honest with others doesn’t mean being brutal. It isn’t necessary to tell people everything you don’t like about them under the guise of being frank with them “for their own good.” Sometimes it’s better if we don’t know every person’s innermost feelings about us. Respect for another’s self-esteem often means telling them too little truth instead of too much.”
“The better portion of all sales I have made were made after people had said “no.” “
“Napoleon Hill liked to tell a story about his grandfather, a wagon builder in North Carolina. When the old man cleared the land for cultivation, he always left a few oak trees in the middle of the field at the mercy of the elements, unsheltered by other trees in the forest. It was from those trees that his grandfather made the wagons’ wheels. Because they were forced to struggle against the fury of nature, they grew strong enough to bear the heaviest load. Welcome difficult challenges, for the greatest opportunities will come from challenges that force you to expand your mind as you search for creative solutions. During life’s bleakest hours, take solace in the face that you are strengthening yourself through struggle so that in the future you will be prepared to take on even greater challenges. Like the old oak tree, you grow strong only when you are forced to struggle.”