1.Enthusiasm,
2.Order:Self Organization,
3.Think in terms of other’s interest,
4.Questions,
5.Key Issues,
6.Silence:Listen,
7.Sincerity:Deserve Confidence,
8.Knowledge of my business,
9.Appreciation and Praise
10.Smile:Happiness,
11.Remember names and faces,
12.Service and Prospecting,
13.Closing the Sale:Action