10 points to plan personality

1. Don’t criticise in a negative way, it makes the other person defensive.(Use the “yes, but…” strategy).

2. Give sincere appreciation to others, not flattery.

3. Smile more often, it increases face value.

4. Be a good listener, because listening shows caring.

5. Stay away from gossip.

6. The best way to win an argument? Avoid it. (A discussion throws light,and argument throws heat. A discussion tries to show what is right, an argument, who is right).

7. Don’t prejudge people.

8. Be grateful but don’t expect gratitude.

9. Develop a sense of humor, but laugh with people, not at people.Best is,learn to laugh at yourself.

10. Practice empathy. Put yourself is the other person’s shoes, and your relationships will improve, be it your spouse or boss.

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